Service Administrator

22,500

Exeter

Permanent

Professional, Support

Permanent

Salary £22,500 pa

Would you like to work for a dynamic organisation that is passionate in all that they do and values their staff and customers? Based in state of the art new premises, this is an opportunity to join a manufacturer that has been in operation for 40 years and exports to more than 25 countries worldwide.

You’ll be working within a team of four and you will be required to efficiently route plan company employed engineers for the timely and efficient completion of warranty and charge visits.

You’ll deal with customer calls, dealers and engineers ensuring that all calls are logged and dealt with promptly and professionally. You’ll work with engineers to plan efficient routes for them to attend, review parts requirements and then co-ordinate despatch for all requests. You’ll need to make calls to customers to book appointments and manage cancellations.

This is a role were your customer service skills will be demonstrated at its highest level. A team player and the ability to multi task is essential.

If you have similar experience and would like to join this team, please submit your CV in the first instance.

If you do not hear back within 7 days, please assume that your application has been unsuccessful.

Entitlement to work in the UK is essential.